Privacy Policy
Introduction
Welcome to Novel Mage. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, utilize our services, or engage with us. We are committed to safeguarding your privacy and ensuring your information is handled responsibly and transparently.
Information We Collect
Personal Information:
Name, email address, phone number, and billing information when you register for our services, create an account, or contact us.
Usage Data:
Details about your interaction with our website, such as IP address, browser type, pages viewed, and other analytical data.
Cookies and Tracking Technologies:
Cookies and similar technologies are used to enhance user experience, gather analytics, and support website functionality. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services.
- To notify you about updates, changes, or promotional offers.
- To support interactive website features.
- To provide customer support and address inquiries.
- To analyze website usage and enhance performance.
- To comply with legal obligations.
Sharing Your Information
Your personal information may be shared under these circumstances:
- Service Providers: We collaborate with trusted third-party vendors for analytics, marketing, and payment processing.
- Business Transactions: If we merge, sell, or transfer assets, your information may be part of the transaction.
- With Your Consent: Your information may be shared for other purposes only with your explicit consent.
- Legal Obligations: We may disclose information to comply with legal obligations or respond to lawful requests.
Legal Basis for Processing Personal Data (GDPR)
If you are in the European Economic Area (EEA), our processing of your data is based on the following grounds:
- To perform a contract with you.
- With your consent.
- To fulfill legitimate interests not overridden by your rights.
- To comply with legal requirements.
Your Data Protection Rights (GDPR)
EEA residents are entitled to:
- Access, rectify, or erase personal data.
- Object to or restrict data processing.
- Data portability for information you have provided.
- Withdraw consent for data processing at any time.
To exercise your rights, please contact us using the details below.
California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know what personal data we collect and why.
- Access and delete specific personal information.
- Opt-out of the sale of personal information.
- Exercise non-discrimination for asserting privacy rights.
To make such a request, please contact us via the information below.
Third-Party Services
We partner with third-party services, including:
- Analytics: We collect performance data through our own website when you browse novelmage.com using PostHog. PostHog's Privacy Policy.
- Email Marketing: Mailchimp for promotional communications. Mailchimp's Privacy Policy.
- Payments: Secure payment processing through PayPal and Paddle. Paddle's Privacy Policy.
Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If we discover such information, we will promptly delete it.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted here with the updated date. Users are encouraged to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us: [email protected]